Fundraising Terms and Conditions

1. The promoter

The Safebreaks Community Lottery is promoted by Safebreaks Devon CIC (Company No. 12106234). The promoter is Luke Williams, Managing Director, Riviera House, 26 Salisbury Road, Newton Abbot TQ12 2DF. The lottery is registered as a small society lottery with Teignbridge District Council, registration TEIR0528, under the Gambling Act 2005.

2. Who can enter

You must be aged 18 or over to buy a ticket. By entering you confirm you are 18 or over; we may ask for proof of age and will withhold a prize and refund the ticket price if a winner cannot show they were 18 or over when they entered. Entrants must be in Great Britain when they buy. Safebreaks staff involved in running the lottery may not enter.

3. Tickets and payment

The ticket price is shown on the draw page before you pay. A maximum of 20 tickets per person applies to each draw, counted across all of that person's entries. Payment is a one-off instant bank payment handled by GoCardless; we never see or store your bank credentials. Your ticket numbers are allocated once payment is confirmed and emailed to you; that email is your ticket. If a payment fails or is abandoned, no entry is made and nothing is charged.

4. The draw

Each draw closes and is drawn on the dates shown on the draw page. The winning ticket number is selected at random from all tickets sold, using a cryptographically secure random number generator, and the result is recorded permanently at the moment of the draw. One prize is awarded per draw. The result is final.

5. Winners and prizes

We contact the winner directly using the details given at entry. Prizes cannot be exchanged for cash. If we cannot reach a winner within 28 days of the draw despite reasonable efforts, we may award the prize to a redraw. We publish a winner's first name in the winner archive only with their consent; otherwise the archive shows the winning ticket number and "winner notified privately".

6. Refunds and cancellation

Ticket purchases are entry to a lottery and are non-refundable once your ticket numbers have been allocated, except where required by law or where we cancel a draw. If a draw is cancelled, all ticket purchases for it will be refunded in full.

7. Your information

We use your details to run the lottery: to allocate and email your tickets, contact you if you win, and meet our record-keeping duties to Teignbridge District Council. Contact details on entries are deleted 90 days after the draw's statutory return is filed, except where you have opted in to hear from us. We only send marketing to people who have actively opted in. See our Privacy Notice for full details.

8. Responsible play and self-exclusion

Please only spend what you can afford. Free, confidential support is available from GambleAware and the National Gambling Helpline run by GamCare on 0808 8020 133 (24 hours, free). If you would like to be excluded from future Safebreaks draws, contact us and we will add you to our self-exclusion list.

9. Complaints

If something has gone wrong, contact us and we will do our best to put it right. Complaints we cannot resolve can be raised with Teignbridge District Council as the registering authority.

10. General

We may update these terms for future draws; the version you accepted at entry (recorded with your entry) applies to that entry. These terms are governed by the law of England and Wales.